Terms & Conditions
Terms of Delivery & Payment
Our prices are listed in Euros, including German VAT, excluding shipment from the winery. Payable upon receipt without deduction of cash discounts. All wines are available for pick-up in cases of 6 bottles, pre-packaged for shipping.
For orders of 60 bottles or more, free delivery within Germany (other EU countries: 0.60 EUR per bottle). For smaller orders, 9.20 EUR for each shipping unit (1-18 bottles) within Germany (other EU countries: 18.40 EUR).
For orders of 60 bottles or more picked up at the winery, we take 5% off the price of the wine in place of free shipping.
New customers and export shipments must be prepaid, or use direct debit.
Returned bottles are transferred for cleaning and the cardboard boxes are used again. We reimburse 0.30 EUR per box for original packaging returned to the winery.
Monday through Friday from 8:00 AM - 12:00 noon and 1:00 - 5:00 PM.
Saturday from 10:00 AM to 2:00 PM.
Our wines have the best possible characteristics for optimal storage due to their natural acid structure and the exceptional cork material. We will accept the return of any of our wines in an unopened state within one year without explanation and refund the invoiced amount. However, opened bottles can never be returned, due to the difficulties involved with the definite verification of their contents.
Place of business for sales and returns is Haardt an der Weinstrasse. All wines are German products and contain sulfites. Starting with vintage 2015 our wines are produced from organically grown grapes (Bio control authority: DE-ÖKO-022).